Acceptable Use and Abuse Policy
SERVICE PROVIDER
Ismail Bahadir Atakan Oz - Nettescil Yazilim Bilisim Reklam Organizasyon Hizmetleri
Address: Adalet Mahallesi Manas Bulvari Folkart Towers A Kule No:47/B Floor:26 Office:2601 Bayrakli-Izmir, Türkiye
Contact: kurumsal@nettescil.com.tr | 0850 307 01 18
1. PURPOSE AND SCOPE
This policy governs the lawful, contractual and secure use of domain, hosting, server, license, software and add-on services provided through Nettescil infrastructure. The order form, product description, service agreement and this policy are read together.
2. PROHIBITED ACTIVITIES
Illegal content or activity, malware, phishing, fraud, spam, unauthorized access, credential or data theft, copyright or trademark infringement, child sexual abuse material, threats, hate or incitement to violence, botnets, cryptocurrency mining, unauthorized scanning, port attacks, DDoS, reflection or amplification, resource-intensive proxying and unauthorized gateways are prohibited. Services may not be used to harm third-party systems or exploit vulnerabilities.
3. CUSTOMER RESPONSIBILITIES
The customer is responsible for the security of the account, passwords, API keys, mailboxes, applications and content uploaded by the customer. The customer must maintain updates, backups, access controls, user permissions, license compliance and reasonable technical measures for its own users and customers. Suspected unauthorized use must be reported to Nettescil without undue delay.
4. RESOURCE AND NETWORK USE
CPU, RAM, storage, inodes, traffic, connections, mail delivery and other resources must remain within the technical limits of the product. If unusual use affects the shared infrastructure, other customers or network security, Nettescil may limit traffic, stop the activity or request a remediation plan.
5. ABUSE REPORTS AND REVIEW
Reports should, where possible, include the domain or IP, date and time, description and evidence. Nettescil records and reasonably reviews reports and may request an explanation or corrective action. In an urgent security, personal-data, child-safety or serious network threat, temporary technical measures may be taken without waiting for prior notice.
6. LIMITATION, SUSPENSION AND TERMINATION
Depending on severity and urgency, Nettescil may remove content, restrict access, limit ports or resources, suspend the service, close the account or notify competent authorities. The customer should maintain its own backups and records. Suspension does not automatically remove payment or liability obligations under the agreement.
7. CONTENT AND THIRD PARTIES
The customer is responsible for the lawfulness of hosted content and must respect third-party intellectual-property, personality and personal-data rights. Nettescil has no general obligation to monitor customer content, but may investigate when an unlawful act or security risk is reported or discovered.
8. RECORDS AND PRIVACY
Technical logs, security records, abuse reports and transaction records may be processed for service delivery, security, evidence and legal compliance in accordance with the applicable privacy notices. Customer content remains confidential unless disclosure is required by law.
9. NOTICE AND EFFECTIVE DATE
This policy is effective as of 15 September 2026. Updates are published on the website and material changes may be communicated through appropriate channels. Questions and abuse reports may be sent to kurumsal@nettescil.com.tr. Mandatory legal provisions remain reserved.